Shipping and Delivery
Introduction
At Zemjet, we strive to deliver your orders as quickly and efficiently as possible. This policy outlines our shipping methods, costs, and delivery times.
Shipping Methods
- Standard Shipping: This is our default shipping method for most orders.
- Expedited Shipping: For faster delivery, choose our expedited shipping option.
- Hyperlocal Shipping: (Coming Soon) Available for customers in Indore.
Shipping Costs
Shipping costs vary depending on the shipping method, destination, and order weight. You can review/calculate the exact shipping cost during checkout.
Order Processing/Handling Time
Orders are typically processed within 2 to 3 business days. Once your order is processed, you will receive a shipping confirmation email with tracking information.
Estimated Delivery Time
- Standard Shipping: 3 to 14 days
- Expedited Shipping: 2 to 7 days
Please note that delivery times may vary due to factors beyond our control, such as weather conditions or carrier delays.
Tracking Your Order
Once your order is processed, you will receive a shipping confirmation email with tracking information. You can track your order status using the tracking number provided in your shipping confirmation email.
Note that we also partner with third-party shipping service providers to better execute our orders on time.
Order Delivery
Orders are typically delivered anytime between 9am to 7pm on business days. If you are not available to receive your order, the carrier may leave a notice of attempted delivery.
For packages requiring a signature, someone aged 18 or over must be present to sign for the delivery.
Shipping Restrictions
We ship to most locations within India. However, there may be shipping restrictions for certain products or locations.
Damaged Packages
If your package arrives damaged, please contact our customer support immediately.
Contact Us
If you have any questions about our shipping policy, please contact our customer support team atsales@zemjet.com.